Privacy Policy

Last updated: December 2025

Who we are

FOOTSTEPS Grand Tours ("FOOTSTEPS", "we", "our", or "us") operates the website footsteps.guide and related services. We are a travel company based in the European Union, specialising in slow travel experiences along historic Grand Tour routes.

Information we collect

We collect information you provide directly to us:

• Contact information: Name, email address, and phone number when you enquire about our services or subscribe to our communications.
• Travel preferences: Information you share through our journey quiz or planning conversations, including travel dates, accommodation preferences, and interests.
• Professional information: For hotel partners and photographers, business details relevant to our collaboration.
• Communications: Records of correspondence when you contact us.

How we use your information

We use your information to:

• Respond to your enquiries and provide travel planning services
• Send you updates about the Goethe Route and FOOTSTEPS (with your consent)
• Coordinate with hotel partners to arrange your stays
• Improve our services and website experience
• Comply with legal obligations

Sharing your information

We share your information only when necessary to provide our services:

• Hotel partners: When you book through us, we share relevant details with your chosen accommodations.
• Service providers: We work with trusted partners for email communications and website hosting, all bound by data protection agreements.
• Legal requirements: When required by law or to protect our rights.

We never sell your personal information to third parties.

Your rights

Under GDPR and applicable data protection laws, you have the right to:

• Access the personal information we hold about you
• Request correction of inaccurate information
• Request deletion of your information
• Object to or restrict certain processing
• Data portability
• Withdraw consent at any time

To exercise these rights, contact us at privacy@footsteps.guide.

Data retention

We retain your personal information only as long as necessary for the purposes described in this policy, or as required by law. Newsletter subscribers can unsubscribe at any time, and we will delete your information upon request.

Security

We implement appropriate technical and organisational measures to protect your personal information against unauthorised access, alteration, disclosure, or destruction.

Contact us

For questions about this privacy policy or our data practices, please contact us at:

FOOTSTEPS Grand Tours
Email: privacy@footsteps.guide

Changes to this policy

We may update this privacy policy from time to time. We will notify you of any significant changes by posting the new policy on this page and updating the "Last updated" date.